Over 350+ 5 Star Reviews

Charcoal Reducer

$15.00 per piece
A reducer transition strip that provides a smooth, gradual slope between your flooring and an adjacent lower surface such as carpet or tile. Size: 2400x43x10mm. Colour-matched to Charcoal SPC 6.5mm by Hippo Floors.

Pickup available at Yatala Warehouse

Usually ready in 24 hours

View store information

Charcoal Reducer

Yatala Warehouse

Pickup available, usually ready in 24 hours

29 Commerce Cct
Yatala QLD 4207
Australia

+61406304357
Payment methods
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Same day pick up available - Brisbane warehouse
Shipping & PICKUP

When you place your order, you'll receive an instant confirmation email.
We offer flexible delivery options to suit your needs:

**Full Pallet Orders** — Usually delivered within 5 working days.

**Sample Orders** — Delivered within 1-5 days.

**Local Pickup** — Your order will be ready within 24 hours from our Brisbane or Yatala location. Need it the same day? Just get in touch with our team.

Refund & returns

You have 10 days from the date your order is delivered to request a return. Any damages that are not reported within 2 days of delivery are not eligible for return.

To be eligible for a return, your item must be:
- Unopened and undamaged in its original packaging
- In the same condition as received
- Accompanied by proof of purchase

Returns initiated due to change of mind must be organised and paid for by the customer at their own expense. A 20% restocking fee will be deducted from your refund to cover our costs in processing and restocking the item.

Accessories cannot be returned.

Manufacturing

Every product we stock is hand-selected for quality. We partner exclusively with trusted leading manufacturers across Australia, ensuring that every item meets our rigorous standards.

All our products come with fantastic warranty coverage and complete peace of mind, so you can buy with confidence.
We believe in selling only the best.

That's why we've chosen Riverhill Floors as our primary manufacturing partner—because we know their products deliver exceptional quality and reliability.

What you need to know.

We deliver premium quality flooring at the best prices because we're online-only. Unlike traditional retailers with expensive showrooms and high overhead costs, we keep things simple and pass those savings straight to you.

Better quality. Better prices. No compromise.

Still have questions?

hello@hippofloors.au
0406 304 357
Brisbane, Queensland

Match Your Accessories.

Flooring You Can Trust.

Premium quality, backed by trusted manufacturers and comprehensive warranties. That's our promise.

Get The Job Done

Why wait? We deliver quality flooring fast. Every order ships within 5 days, arriving straight to your door. All our products are DIY-friendly, making installation straightforward and hassle-free.

If you prefer professional installation, we offer complete installation services for Brisbane customers. Get your new floors installed quickly and without stress.

What Our Customers Say.

5.0 out of 5

All Your Questions.

hello@hippofloors.au
0406 304 357
Brisbane, Queensland
What Happens After I Place an Order?

Once you order, we'll contact you within 24 hours to confirm your details and arrange delivery. We'll provide you with a delivery date (typically within 5 working days, often sooner). Before delivery, we'll also send you preparation instructions so your subfloor is ready. You'll have direct contact with us throughout the process, so you're never left guessing about your order status.

Do You Offer Installation Services?

Yes, we offer professional installation in Brisbane. When you order flooring from us, simply let us know you'd like a quote for installation, and we'll assess your space and provide a detailed estimate. Our installers follow industry best-practice guidelines (AS/NZ1884-2012) and come fully equipped to handle everything from subfloor preparation to finishing touches. If you're outside Brisbane, we ship nationwide but can only provide product pricing.

Can I Return or Exchange My Flooring?

We stand behind our products. If your flooring arrives damaged or defective, contact us immediately—claims for visual defects must be made before installation begins. Once installed, any defects are covered under our manufacturer's warranty (20 years residential, 3 years commercial) for issues relating to workmanship or materials. We work to resolve issues quickly and fairly.

What If I'm Not Happy With My Purchase?

Your satisfaction is our priority. If you have concerns before installation, let us know right away. We'll work with you to find a solution. If the issue is with the product itself (defects, discolouration, manufacturing faults), our warranty covers these. For custom orders or colour concerns, we recommend ordering a sample first so you can see the product in your own space.

How Long Does Delivery Take?

We deliver within 5 working days in most cases, often sooner depending on stock and your location. For Brisbane-based customers, we can often arrange faster delivery. When you order, we'll confirm an exact delivery date. If you need flooring urgently, let us know and we'll do our best to accommodate.

What's Covered by Your Warranty?

Our flooring comes with a manufacturer's warranty covering defects in workmanship and materials. Residential warranties run for 20 years from installation; commercial warranties for 3 years. The warranty covers manufacturing faults like peeling, discolouration, or structural defects—not damage from improper installation, neglect, or accidents. We also comply with Australian Consumer Law, which provides additional protections you're entitled to.

Who Do I Contact If Something Goes Wrong?

Contact us directly. You can reach Jordan on 0406 304 357 or email admin@hippofloors.com.au. We respond quickly and personally handle customer concerns. Unlike larger retailers, you're not dealing with call centres—you're talking to someone who cares about getting it right. If a warranty claim is needed, we'll guide you through the process and work with the manufacturer to resolve it.

Are Your Prices Competitive?

Yes. We're Brisbane-based and operate online, which keeps our overhead low. We pass those savings on to you while maintaining premium quality and service. Plus, our pricing includes direct communication with us—no hidden markups. Get a quote from us and compare; we're confident our combination of quality, service, and price is hard to beat.